13 April 2022
Digitalisation

Digitalisation is the process adopting use of digital information and technologies to improve business processes. This may involve Digitisation, or Digital transformation.

Digitisation is the conversion of non-digital information into a digital format: for example, the conversion of maps from physical paper records to digital records.

Digital transformation is the adoption of digital technology to improve business processes: for example, adopting cashless payment for parking and public transport services.

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